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Insurance


Financial & Insurance at Oral and Facial Surgery Center, in Tallahassee, FLAt the Oral and Facial Surgery Center, we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this, we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. Reach us by phone at 850-386-4602.

Please call if you have any questions or concerns regarding your initial visit.

We kindly ask that you provide us with your dental and medical insurance information prior to your appointment. Some oral and maxillofacial surgical procedures are covered by both types of insurance. If this information is not available, payment will be due in full at the time of service.

Out of courtesy for our patients, we will submit a claim to your insurance company on your behalf and we will assist you in obtaining your maximum level of benefits from your insurance company. Although we are contracted with several medical/dental insurance companies, it is your responsibility to make sure that we are providers for your plan. Your insurance company will be able to inform you as to whether or not we participate in network or out of network. Please be aware that your insurance policy is a contract between you and the insurance company, not the Oral & Facial Surgery Center.

We gladly offer pre-treatment estimates, but please be aware that charges may differ depending on the nature of your procedure. At time of service, you will be responsible for all fees that are not covered by your insurance, including co-pays, deductibles, co-insurance and non-covered services or items received. We strive to be as accurate as possible in calculating your responsibility but, with so many variations in policies and fee schedules, we are not always exact.

Once insurance has processed your claim(s), you will receive a statement for any balance not paid by the insurance or a refund check for overpayment. Most insurance companies will respond to our request for payment within four to six weeks. As the insured member, you may be asked to assist us in obtaining payment from your insurance company if no response has been received within 30 days. We kindly ask that you remit additional payments promptly.

We are participating providers for the following medical and dental insurance plans:

Medical:

BlueCross & BlueShield (BCBS)
Capital Health Plan
United Healthcare
Staywell Medical

Dental:

Aetna
Ameritas PPO Only
Anthem BCBS
Assurant/SunLife Financial PPO Only
BlueCross & BlueShield (BCBS)
Cigna PPO
Cigna HMO
•  K1V8 HMO
•  K1V9 HMO
•  Others (not specified) HMO Plans
CompBenefits/Humana/American Dental Plan
Delta Dental
DenteMax
Florida Combined Life PPO
Florida Combined Life HMO
•  FCL Copay Plan (City of Tallahassee)/ Lincoln PPO
GEHA
Guardian
Humana PPO
•  Sofpre PPO (State of Florida)
Lincoln Financial
Medicaid (Marianna Location ONLY)
•  Liberty/ Staywell/ Denta Quest
MetLife
Principal Financial Group
Standard/ Reliance Standard
Tricare (under specific companies)
UMR
United Concordia PPO
United Healthcare PPO
United Healthcare HMO
•  Solstice (State of Florida)
Renaissance

If you have any questions, please give us a call at (850) 386-4602 and our staff will be happy to assist you.
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